Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maryanne Martin

Maryanne Martin

June 27, 2025

5  out of  5
rating by Maryanne Martin
"Good morning, I would like to express my experience with Mike Anusky. He was very professional and helpfully. I was switch our homeowners insurance from insurance company to State Farm. He made the process very easy. I will recommend him to people who is looking for insurance. Maryanne Martin"
Profile photo of Sarah Ann Thomas

Sarah Ann Thomas

June 27, 2025

5  out of  5
rating by Sarah Ann Thomas
"Jay’s team of agents have always been nothing but wonderful whenever I call needing something. When my husband got in a car accident they immediately called asking how we were. Well last week there was a storm out of no where that brought down one of our neighbors branches and took out a huge section of our fence. Just moments after I filed the claim, Mary R. reached out to me letting me know that a claims handler would be in contact with me shortly and get everything sorted out. In the meantime I was asking her questions via email so I could try to move the process along - holes in my fence means my dogs can’t go out there. Mary was amazing with doing what she could to answer questions. Couple days go by and I just wanted to ask some clarifying questions but was having a difficult time getting the information for my claims handler- well that’s because my claim got passed on to someone else. Mary called the new handler, let them know they had a new claim, and everything was handled from there. Mary went above and beyond to be supportive during a time of stress and helped me navigate through the process."
Profile photo of David Johns

David Johns

June 17, 2025

5  out of  5
rating by David Johns
"Wanted to lower price of auto insurance and bundle with homeowners insurance. Very friendly and helpful, compared costs and was very satisfied. Transition was very easy and now happy to be new customer. Thank you."
We responded:
"David, So glad to hear you’re satisfied and all settled in—welcome aboard! - Jay"
Profile photo of Mel

Mel

June 17, 2025

5  out of  5
rating by Mel
"Truly thankful to this office. Always working with us to give us the best prices and coverage on our commercial vehicles. I personally worked with Mike as he handled our commercial insurance. He was always quick to get me the COI’s I needed and in a timely matter. I have to add that he was always patient with me especially when we had to go over all the vehicles we had. Thank you Mike for your hard detailed work."
We responded:
"Mel, Thanks so much for sharing your experience—we’re grateful for your trust and happy Mike could help! - Jay"
Profile photo of Kristi Miraski

Kristi Miraski

June 16, 2025

5  out of  5
rating by Kristi Miraski
"Mike was knowledgeable and efficient. Making the switch over to State Farm was painless and a breath of fresh air!"
We responded:
"Kristi, Thanks so much! We’re happy to hear Mike made the switch smooth. - Jay"
Profile photo of KATHLEEN GALLAGHER

KATHLEEN GALLAGHER

June 12, 2025

5  out of  5
rating by KATHLEEN GALLAGHER
"Jay Ems and his staff are so friendly and accomodating - i have had a few MAJOR issues and Jay has walked me through them with most patience and guidance. I recommend Jay and his staff often."
We responded:
"Kathleen, Thank you for the kind words and for recommending the team! We’re so glad they’ve been able to guide you through those tough moments with care and patience. - Jay"
Profile photo of Edward Berry

Edward Berry

June 12, 2025

5  out of  5
rating by Edward Berry
"Jay and his team are great! They are responsive, knowledgeable and committed to helping me find the best coverage for my needs. Their personal approach, transparency and professionalism made it a stress free process. I am happy to endorse Jay and his team!"
We responded:
"Edward, Thank you for the great review! We’re glad the team was responsive, clear, and helpful throughout the process. Your support means a lot! - Jay"
Profile photo of Ernie Gallagher

Ernie Gallagher

June 12, 2025

5  out of  5
rating by Ernie Gallagher
"Jay and his team are absolutely the best!! He’s , Always looking out for the customer trying to save you money. When or if you ever have a problem with a claim Jay and his team will be back to you within 15 minutes. Jay the kind of guy who always trying to help. Ernie"
We responded:
"Ernie, Thanks so much, Ernie! We’re thrilled to hear how much you value the support and quick responses. It means a lot to have your trust! - Jay"
Profile photo of Jamie Sperduto

Jamie Sperduto

June 12, 2025

5  out of  5
rating by Jamie Sperduto
"Jay is the best!!! He and his staff are professional, knowledgeable and always take the time to clearly explain everything. Highly recommend for anyone looking for reliable insurance help!"
We responded:
"Jamie, Thank you for the great review! We’re so glad the team has been helpful, clear, and reliable. We truly appreciate the recommendation! - Jay"
Profile photo of Lisa Rancitelli

Lisa Rancitelli

June 11, 2025

5  out of  5
rating by Lisa Rancitelli
"I’ve been working with Jay Ems for both my auto and homeowner's insurance, and the experience has been excellent. Jay is professional, responsive, and genuinely looks out for your best interest. Highly recommend!"
We responded:
"Lisa, Thank you so much for the great review! We're glad to hear Jay has been helpful and that you've had a positive experience with both your auto and homeowner's insurance. We appreciate your trust and recommendation! - Jay"
Profile photo of Joseph Malvestuto

Joseph Malvestuto

June 9, 2025

5  out of  5
rating by Joseph Malvestuto
"Mike Anusky at Jays office is great to work with. He puts the client first in all things he does, answers quickly and takes great care of you during the entire process. Highly recommend working with them"
We responded:
"Joseph, Thanks so much for the kind words! We're thrilled to hear that Mike took great care of you and made the process smooth. Your recommendation means a lot to us! - Jay"
Profile photo of Andrea

Andrea

May 29, 2025

5  out of  5
rating by Andrea
"I highly recommend Mike at State Farm (Jay Ems). He recently assisted my mom with both her auto and home insurance needs, and we couldn't be happier with the service. Mike was patient with her, taking the time to answer her questions and explain everything clearly. He's very professional, caring, and very knowledgeable about insurance. The office atmosphere was welcoming, and we felt comfortable throughout the entire process. My mom loves the office location making it easy for her to stop in with any questions or concerns. They're definitely a neighborhood-friendly agency!"
We responded:
"Thank you so much for the kind words and thoughtful review, Andrea! We're so glad to hear that Mike was able to help your mom with her auto and home insurance needs. He truly takes pride in making sure every customer feels comfortable and informed, and it means a lot to hear that came through. We’re grateful to be part of a community where neighbors feel like family, and we’re always here whenever you or your mom need us! - Jay"
Profile photo of Stephen M Costo

Stephen M Costo

April 22, 2025

5  out of  5
rating by Stephen M Costo
"Mike was very helpful and is very knowledgeable, I will be with this Agency for awhile."
We responded:
"Stephen, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Jay"
Profile photo of Thomas Haughey

Thomas Haughey

April 21, 2025

5  out of  5
rating by Thomas Haughey
"Consistently works with me and always answers the phone. Best insurance rep I have had without a doubt!"
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, Thomas. Thank you for trusting our agency to keep you covered! - Jay"
Profile photo of Jim Sweeney

Jim Sweeney

June 26, 2024

5  out of  5
rating by Jim Sweeney
"If you're looking for insurance this is the place for you period; very accommodating and the best around"
We responded:
"Hi, I appreciate you allowing my team and I to provide you with an exceptional experience. We hope to serve your insurance needs for a lifetime. - Jay "
Profile photo of Kerry Fitzpatrick

Kerry Fitzpatrick

June 25, 2024

5  out of  5
rating by Kerry Fitzpatrick
"This was my first time getting car insurance for myself and Jay made it a breeze! We have a non-standard situation since my husband isn’t from the US and we weren’t sure what that would mean for car insurance. Jay had all the answers. He was prompt to respond to my messages and questions and really went above and beyond. This was especially comforting because I’ve just moved back to the US and there is a lot to sort out to start afresh! Thanks again Jay!!"
We responded:
"Kerry, I appreciate your kind review. We always want these processes to be smooth and transparent. The efficiency and integrity in which we conduct our services will always remain of importance to this team. - Jay"
Profile photo of Maggie Drews

Maggie Drews

April 24, 2024

5  out of  5
rating by Maggie Drews
"My husband and I have been customers of Jay Ems for years. We have coverage for our vehicles, home and jewelry. I can't stress enough how much we appreciate Jay. He's truly priceless with a part of adulting that can stink. We'll never deal with anyone else. Contact Jay to switch your insurance and I take gift cards as a thank you. 😂🤟🥳"
We responded:
"Maggie, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing! - Jay"
Profile photo of ToryandSonya Tipp

ToryandSonya Tipp

March 26, 2024

5  out of  5
rating by ToryandSonya Tipp
"Jay and his staff have always done a great job for us. I just don’t worry about things, because I know Jay has our back."
We responded:
"Hello, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - Jay "
Profile photo of Josh baumgartner

Josh baumgartner

March 26, 2024

5  out of  5
rating by Josh baumgartner
"Jay puts the class in class act! There is nobody in the insurance industry more honest and forthcoming. He can handle you car, home, and life insurance. He is the BEST in the business!!"
We responded:
"Josh, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Jay"
Profile photo of Marcus Ngo

Marcus Ngo

March 25, 2024

5  out of  5
rating by Marcus Ngo
"Keep up the good work Jay!"
We responded:
"Marcus, we appreciate your business! Thank you! - Jay"
Profile photo of Olivia Hinen

Olivia Hinen

March 25, 2024

5  out of  5
rating by Olivia Hinen
"Jay and his team are great! They helped my husband and I set up our home and auto policies when we moved to the area. Would highly recommend!"
We responded:
"Olivia, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Jay"
Profile photo of Jon Till

Jon Till

March 25, 2024

5  out of  5
rating by Jon Till
"Great Agent! Great Service! Very responsive!"
We responded:
"Jon, we appreciate this kind feedback very much! - Jay"
Profile photo of Navin Jiwnani

Navin Jiwnani

March 25, 2024

5  out of  5
rating by Navin Jiwnani
"Great office to work with, knowledgeable and responsive.Especially good with life insurance."
We responded:
"Navin, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Jay"
Profile photo of Andrew Anderson

Andrew Anderson

March 25, 2024

5  out of  5
rating by Andrew Anderson
"Jay and his office are great! Professional, caring, and great deals!"
We responded:
"Andrew, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jay"
Profile photo of Robert Bailey

Robert Bailey

March 24, 2024

1  out of  5
rating by Robert Bailey
"Jay Ems is not a good agent. I canceled my 2 policies because of the price increase and Jay refuses to cancel my homeowner so I am now getting charged for 2 policies. I had to file a complaint against him and now sue him for my money back. Stay far away from him. If you would have done your job I would not have to text yo on a Saturday night. But you ignored the email I sent as you requested. And you will not hear from me. Yo will here from State farm the BBB and if needed for the money yo cost me my Lawyer."
We responded:
"3/23/24 Robert. It’s funny that I’m not a good agent. You text my personal cell at 9pm on a Saturday night and I asked you to contact my office during business hours on monday. I’m sorry I spend time with my family during the weekend. I hope you have a great weekend! Look forward to your call on Monday 3/24/24 Interestingly enough, I went back through our email exchange and I told you to send me the quotes from the other company and I would review them to confirm you weren’t losing anything. Which I did and I advised you to go with that company. Guess that makes me a bad agent. You’re paying legal fees now? What are you suing me for? The email that you sent me said that you were going to sue me and that your son is in attorney and it wouldn’t cost you a dime. I’ve screenshotted each one of your responses and edited responses. It’s borderline harassment! I hope whatever issues you’re having with life get better. "